Tuesday, April 3, 2012

Vendini

Having just watched the Vendini presentation, I was impressed. Particularly impressive were their mobile, ipad, itouch applications. This capability is lacking in many other software companies and the organizations that use them are loosing out. Another impressive feature was their automated email system's ability to send out emails to customers before/after an event to remind them or thank them. That is good customer relationship building.

I wanted to know what their customer think, so I searched on the web and not surprisingly found the feedback very positive. Many users commented that it makes their jobs easier and more pleasant. Others said they had used other systems and this was far superior. Honestly I couldn't find a negative comment.

Something to think about when contracting with a company such as Vendini, is what is their financial health. It would be disastrous to switch over to Vendini (or another company) only to have them go out of business and you loose everything. That could be difficult for a small organization without the financial expertise to investigate it.

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