(taken from: Information Technology and Social Progress)
What problem are we trying to use IT to solve, and is it plausible that IT can make a real difference?
· What metrics should be used to evaluate the effectiveness of an IT-enabled solution?
· What are the roles and responsibilities of different stakeholders in the design, development, evaluation, and scale-up of IT applications with social benefits?
· If some applications of IT have high social returns and modest or uncertain private returns, can companies attract financing from "impact investors" who are generally willing to accept a lower financial return if the social return is sufficiently compelling?
· How can the public sector be a better customer for IT applications that help address societal challenges? How might different public sector users (e.g. large school districts, state employment agencies) pool their demand?
http://www.huffingtonpost.com/thomas-kalil/information-technology-an_b_860582.html?ref=email_share
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