User
interface is a critical component in the success of any organization. As we
have seen, it is critical to have a user friendly and intuitive program helping
arts managers to compile data on the back-end, but if we get too caught up in
how we can help ourselves or our budgets, do we risk ignoring our goal to
provide basic services to our patrons, or is this technology making it easier
for us to serve them? While we have been exposed to several
different user interfaces when looking at the various programs this semester,
some have definitely been more focused on the needs of its users than
others. The next step would be to see how integrated and cohesive these
programs can become when applied to each individual art ecosystem. While
primarily focused on the patron's user interface, this article states the need
for a unified approach when dealing with technology. When shopping around
for various systems, it would be helpful for multiple departments to
potentially review how it could be incorporated with what they are already
using.
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